Frequently Asked Questions

Can someone change my tire?

Our professional and friendly staff would be more than happy to help you get back on the road by changing your tire to the spare. Give us a call for more information.

Can you tow my car without the keys?

Yes! While we can tow your vehicle without the keys being present, it is safer for the vehicle to have the keys present as all vehicles are different and may require specific handling.

Can you jump start my car if it is in the garage?

Yes! Our trained staff have portable jump boxes that allow us to jump start your car in tight spaces.

Are you open 24 hours?

We offer 24/7 towing and roadside assistance but we do have office hours. Our office hours are Monday-Friday 8am to 5pm.

I don't have a spare tire. Can you fix my flat?

We do not offer tire fixing services as long as the tire is repairable. But we can easily tow your vehicle to the nearest location to have it fixed.

Do you offer long distance towing?

Yes we provide long distance towing services. For more information on pricing and to schedule your transport give us a call today.

How much do you charge for a tow?

Towing costs vary depending on the vehicle and distance needing to be transported. For more information on our prices and estimated wait times give us a call.

Do you offer a ride back to my home in case auto place can't fix that day?

We will drive you home. As long as your home is a few miles from the location there will be no charge. Otherwise, we charge a mileage fee.  

My battery is dead and a jump won't start my car. Do you deliver batteries?

No, we do not offer battery delivery services. But we can tow you to the nearest location to buy a new battery. Give us a call for more information.

Why was my vehicle towed without my authorization?

Vehicles may be towed for many reasons, illegally parked, expired tags or no tags, flat tires, no parking permit, abandoned on the side of the road, etc. When any of these situations occur we are called directly.

Do you buy junk cars?

Yes, we will pay cash for your unwanted or junk vehicle.

Can you bill my insurance?

At this time, we cannot bill your insurance company, the bill must be paid upfront and a reimbursement request has to be submitted to your insurance company.

Do you deliver gas?

No we do not deliver fuel for safety reasons. But we can tow your vehicle to the nearest gas station. Call for pricing and estimated wait time.

Will you unlock my car?

We provide vehicle unlocking services; but you must be able to prove you are the owner of the vehicle.

Can I schedule a tow?

Absolutely, we love prescheduled tows!

Do you do flatbed towing?

Yes we have flatbed towing services to aide in safe transport of lowered, exotic, classic, and damaged vehicles.

Overland Park, KS

Kansas City, MO

Office Hours:
Monday - Friday 8 a.m. - 5.30pm
Saturday - 8am - Noon
Closed Sunday and Holidays